Reconciliation Analyst

KEY RESPONSIBILITIES

1. Bank and Financial Reconciliations
 Perform daily, weekly, and monthly reconciliations of bank accounts, financial
transactions, and relevant general ledger accounts.
 Verify that all deposits, withdrawals, transfers, and other financial transactions are
accurately recorded and supported by appropriate documentation.
 Identify, investigate, and resolve discrepancies between bank statements, internal
accounting records, and transaction reports.
 Monitor outstanding and unreconciled transactions, ensuring timely investigation,
resolution, and appropriate escalation.
 Maintain accurate reconciliation schedules, supporting documentation, and audit trails.
 Assist with month-end and year-end financial closing activities.

2. Accounts Receivable Management

 Monitor and reconcile accounts receivable balances to ensure payments are accurately
recorded and allocated.
 Review outstanding receivables and investigate discrepancies, unapplied payments, and
overdue balances.
 Maintain accurate and up-to-date customer account records, including payment histories
and outstanding obligations.
 Prepare and review accounts receivable aging reports to identify overdue accounts
requiring follow-up.
 Liaise with relevant departments to resolve billing discrepancies, payment disputes, and
outstanding account balances.
 Recommend appropriate corrective actions to minimize aged receivables and improve
collection efficiency.

3. Collections and Debt Recovery

 Monitor outstanding customer balances and execute timely collection follow-ups in
accordance with company policies.
 Contact customers and relevant stakeholders regarding overdue payments, outstanding
invoices, and unresolved account balances.
 Coordinate payment arrangements, monitor agreed payment schedules, and follow up on
outstanding commitments.
 Maintain accurate records of collection activities, customer communications, and
payment arrangements.
 Escalate significantly overdue accounts, disputed balances, and unsuccessful collection
efforts to the Accounts Manager.
 Support the development and implementation of strategies to improve collections and
reduce outstanding debt.

4. Financial Reporting and Analysis

 Prepare accurate daily, weekly, and monthly reconciliation and accounts receivable
reports for management review.
 Provide regular updates on outstanding balances, collection performance, unresolved
discrepancies, and reconciliation progress.
 Analyze financial transactions and account trends to identify recurring discrepancies,
potential risks, and areas requiring corrective action.
 Assist the Accounts Manager with financial data analysis, cash flow monitoring, and
preparation of management reports.
 Ensure all reports are completed accurately and submitted within established deadlines.

5. Internal Controls and Compliance

 Ensure all reconciliation and collection activities comply with established financial
policies, accounting standards, and internal control procedures.
 Identify unusual transactions, irregularities, or potential financial risks and promptly
report concerns to the Accounts Manager.
 Maintain confidentiality and safeguard sensitive financial and customer information.
 Ensure appropriate documentation is maintained to support internal and external audits.
 Assist with the implementation of process improvements designed to strengthen financial
controls, improve accuracy, and increase operational efficiency.

6. Administrative and Operational Support

 Collaborate with the Accounts Manager and other departments to resolve financial
queries and discrepancies.
 Maintain organized and accurate financial records, reconciliation files, and supporting
schedules.
 Respond to internal and external inquiries relating to payments, outstanding balances, and
account reconciliations.
 Assist in developing and maintaining standard operating procedures for reconciliation
and collection processes.
 Perform other finance-related duties as reasonably assigned by the Accounts Manager.

MINIMUM QUALIFICATIONS AND EXPERIENCE

 Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a
related field.
 Minimum of two (2) years of relevant experience in bank reconciliations, accounts
receivable, collections, or a similar accounting function.
 Working knowledge of accounting principles, financial reporting, and reconciliation
procedures.
 Proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis.
 Experience using accounting software or financial management systems.
 Experience in collections, debt recovery, or customer account management would be an
asset.

REQUIRED SKILLS AND COMPETENCIES

 Analytical Skills: Strong ability to review financial data, identify discrepancies, and
determine appropriate solutions.
 Attention to Detail: High level of accuracy in reviewing transactions, preparing
reconciliations, and maintaining financial records.
 Problem-Solving: Ability to investigate complex account discrepancies and resolve
issues efficiently.
 Communication: Strong written and verbal communication skills, particularly when
handling financial queries and collection matters.
 Organization and Time Management: Ability to prioritize multiple responsibilities,
meet deadlines, and manage outstanding accounts effectively.
 Integrity and Confidentiality: Demonstrates honesty, professionalism, discretion, and
accountability when handling financial information.
 Interpersonal Skills: Ability to maintain professional relationships with customers,
colleagues, and management.
 Technical Proficiency: Strong computer literacy and ability to work effectively with
spreadsheets, financial databases, and accounting systems.
 Initiative and Accountability: Ability to work independently, follow through on
unresolved matters, and proactively identify opportunities for improvement.

KEY PERFORMANCE INDICATORS (KPIs)
Performance in this position may be assessed using the following indicators:
1. Reconciliation Accuracy: Percentage of assigned accounts reconciled accurately and
within established deadlines.
2. Discrepancy Resolution: Timeliness and effectiveness in investigating and resolving
unreconciled transactions and financial discrepancies.
3. Accounts Receivable Management: Reduction in overdue receivables and improvement
in outstanding account balances.
4. Collection Effectiveness: Percentage of overdue balances successfully collected within
established collection periods.
5. Reporting Compliance: Accuracy, completeness, and timely submission of required
reconciliation, receivables, and collections reports.
6. Internal Control Compliance: Adherence to established accounting procedures,
documentation requirements, and financial control standards.